1300 552 391Why Procision?
At Procision we work with our clients to help them build and maintain their own successful businesses. We do this by providing efficient, value-for-money IT services that are tailored to the business growth needs of our clients.
Client Relationships
We seek to establish ongoing relationships with our clients. This ensures that when IT issues arise in your business, you immediately have access to qualified IT personnel who have the expert knowledge of your network and who can get your system working again with minimum downtime.
To strengthen our client relationships, our fees are structured to reward our regular clients and are tapered further for project works.
We have ongoing service agreements in place with clients who understand the importance of the health of their IT networks, how valuable their data is, and how expensive downtime can be to their organisation. Our agreements range from periodic, ad hoc assistance to continuous monitoring and intervention to fully manage your network. We have a range of agreements available for on site and remote assistance, regular network maintenance, both on and off site, and for larger corporate clients for whom we provide tailored IT services.
Service Agreements
Procision believes in giving clients the confidence in knowing their systems will be protected with a professional level of care in a timely manner. For this reason we offer Service Level Agreements and Fully Managed Services. We are presently re-working the way we do business, to offer our clients a higher level of support, without a higher cost.
The next generation of IT support is now here, and Procision has embraced this new paradigm shift in the way we support your business. Gone are the days of waiting for you to call us and tell us that the server is down, or that your PC is crashing. We now support you fully and monitor your organisation to see when faults start occurring and fix them as they arise - giving you maximum productivity in your day, for yourself and your staff.
Outdated applications are no longer missed, with our ability to update your systems remotely when everyone else has gone home for the day.
Procision is working hard to lift our standards, and deliver a far superior level of service and support - the best since inception.
Long Term Relationships
Every business operates differently. At Procision we try to better understand how you run your business, so we can maintain a network that will fully meet your requirements.
We believe strongly in being accountable for the services and products we deliver. We have confidence in the products we supply because we either use them ourselves or we have used them for many years with a high degree of reliability across many networks.
We have strong relationships with clients dating back ten years, and continue to keep our clients happy through delivering more efficient means of supporting their networks. We believe that the quality of the products and services we provide, represent real value for money.
Meeting Your Expectations
Procision has been managing Information Technology services on behalf of clients' businesses since 1998. With our highly qualifed and experienced workforce, Procision has all the expertise necessary to satisfy your business needs. We have varying levels of service and we can tailor our services to suit your business requirements. So, if you're looking for IT services and support, look no further.
We know from our experience that you want an IT service that:
- Is attentive and responsive to your needs
- Is competent and professional in its approach
- Ensures minimum staff and hardware downtime
- Keeps you informed in relation to your hardware and networks
- Is Value-For-Money